Terms & Conditions

Lead Times

Small orders made before 4pm are produced on the same working day and dispatched within 24 hours of completion. For large orders or busy periods such as Christmas, please be aware that there may be a delay of up to a few days.


Postage is free, no matter how much you order. Tracking can be provided on most orders.

Image Uploads

By uploading your photo to us, you agree not to upload any images that will cause offensive to anyone. It is your sole responsibility to make sure the image/photo or design does not infringe any copyright, database right or trade mark of any other person and we will not be responsible for any copyright infringement.

Text Personalisation

Your text will appear exactly as typed, so please spellcheck and check punctuation before sending. Please note that emoji’s and special characters either may not look as you’ve typed them or may not be possible depending on the font used on the particular design. We will always get in touch if a change is required to your order.